JB Tools is an independent reseller of automotive tools and equipment, including diagnostic tools like the Millennium 70 Obdii. While not an authorized reseller or affiliated with manufacturers, JB Tools guarantees the authenticity of its products, offering a 100% satisfaction guarantee backed by a comprehensive return policy. This commitment ensures customers receive genuine products and a hassle-free shopping experience. For detailed information on returns, click here.
Competitive Pricing and Customer Focus
JB Tools’ independent status allows for competitive pricing, passing significant savings directly to customers. The company prides itself on being a reliable online retailer, providing quality products at reasonable prices. This commitment to customer satisfaction extends to a best-in-class Warranty Program covering all products sold. Details about the warranty can be found here. If a product purchased from JB Tools is believed to be defective, JB Tools will work with the customer to resolve the issue under its warranty program.
Manufacturer Relationships and Service Implications
JB Tools is neither a manufacturer, an affiliate of a manufacturer, nor an authorized distributor. Purchasing from JB Tools may not guarantee access to manufacturer-provided services like training or technical support. Manufacturer warranties, if any, might not be honored. This disclaimer aims to prevent confusion regarding JB Tools’ relationship with manufacturers and potential service implications. For clarity on price matching, see our policy here.
JB Tools’ Commitment to Customer Satisfaction
Despite not being an authorized reseller, JB Tools stands behind its products with a robust Warranty Program and a price-matching policy. Customers can have confidence in their purchase knowing JB Tools is committed to their satisfaction and offers competitive pricing, a satisfaction guarantee, and a comprehensive warranty program. This dedication ensures a positive experience for customers seeking quality automotive tools and equipment, including the Millennium 70 OBDII diagnostic tool. JB Tools matches prices and promotions associated with its products to further ensure customer satisfaction.
