Obdii 52mm gauges are a popular choice for car enthusiasts looking to monitor their vehicle’s performance. However, before purchasing, it’s crucial to understand the return and refund policies to avoid potential issues. This article outlines the essential information regarding returns and refunds for OBDII 52mm gauges and related products.
Return Policy for 52mm OBDII Gauges
Generally, returns must be authorized within 30 days of the original purchase. However, specific conditions apply depending on the product type:
- OEM Factory Parts: All sales are final on Original Equipment Manufacturer (OEM) parts, including those from GM, Holden, or other car manufacturers.
- Special or Custom Orders: Products involving wait times, custom colors, or fitments, such as wheels, gauges, and car covers, are typically non-returnable.
- Electronics: Non-custom-made electronics usually have a 15-day return window, excluding warranty claims.
- Post-Purchase Sales: Prices are final at checkout. No refunds are offered for items that go on sale after purchase, including during promotional periods like Black Friday.
Restocking and Processing Fees for OBDII 52mm Gauge Returns
A 25% restocking fee and a 3% credit card processing fee (if applicable) may be applied to returns that are not due to product defects, disclaimer clauses, or incorrect orders. This applies to situations like a change of mind or fitment issues stemming from vehicle customization. Higher restocking fees may apply to custom items if the manufacturer’s fee exceeds 25%. All returns must be initiated within 30 days of purchase to be eligible for a refund.
Conditions for OBDII Gauge Return Acceptance
Returned products must be in their original condition – factory sealed, unused, and unopened (if applicable) – to qualify for a refund. If a returned item doesn’t meet these criteria, it will be considered used, no refund will be issued, and the customer will be responsible for the return shipping costs. Insuring returned items is recommended. The shipper is responsible for any damages incurred during return shipping, and no credit or replacement will be provided for damaged returns.
Defective or Damaged OBDII 52mm Gauges
If a product arrives defective or damaged, replacements are handled on a case-by-case basis by the seller and/or manufacturer. The original item MUST be returned before a replacement or refund is issued. Customers should immediately document any damage with the shipping carrier upon receipt. The customer is responsible for initial claims with the shipping company. Subsequent claims will be handled by the seller or manufacturer depending on the product. Customers are responsible for shipping costs associated with exchanges or incorrectly ordered items and must pay these costs before the replacement is shipped.
Warranty and RMA Process for 52mm OBDII Gauges
Defective products will be replaced after a thorough review by the seller and/or manufacturer. No replacements will be sent before the complete Return Merchandise Authorization (RMA) process is finished. Each manufacturer has its own warranty policy and processing timeframe, which should be considered. If the product isn’t deemed defective or the damage isn’t due to shipping or manufacturing, or if the claim falls outside the policy window, the customer will bear the return shipping costs. Important: Retain all original packaging until you are certain the product won’t need to be returned. Returns must be shipped in the original packaging, including the box, protective materials, and inserts.
Refund Process for 52mm OBDII Gauges
Refund requests unrelated to product defects, disclaimer clauses (“No Refunds” or “Sold As Is”), changes of mind, fitment issues due to customization, or incorrect orders may be subject to a 3% processing fee and a 25% restocking fee. Refund requests must be made within 30 days of purchase. The product must be in its original, unused condition to be eligible for a refund.
Conclusion
Understanding the return and refund policies for OBDII 52mm gauges is crucial before making a purchase. By familiarizing yourself with these guidelines, you can navigate the process smoothly and avoid potential complications. Always check the specific terms and conditions of the seller and manufacturer for detailed information.
