The Els27 Obdii diagnostic tool requires a clear understanding of shipping, returns, and contact information. This article outlines these essential details to ensure a smooth transaction and customer experience.
Shipping Policies for ELS27 OBDII
ELS27 OBDII devices are shipped globally using DHL, Post, FedEx, EMS, or UPS. Each item undergoes careful inspection and is packaged securely with air bubbles for protection. Orders are processed and shipped within 48 hours on working days after payment confirmation. Estimated delivery times vary based on the courier:
- DHL, UPS: 5-7 days
- FedEx: 5-10 days
- EMS: 7-10 days
- Post: 7-30 days
While these are estimated times, international deliveries can be affected by local customs and the courier’s schedule.
ELS27 OBDII Return Policy
Returns for the ELS27 OBDII are accepted within 30 days of delivery, but prior authorization is required. The following conditions apply:
- Brand New Items: All original packaging and accessories must be included.
- Defective Items: Non-functional or damaged items received are eligible for return with shipping costs covered by the seller. This includes defects, errors in shipment, and transit damage.
- Incorrect Orders/Unwanted Items: Buyers are responsible for return shipping costs if the wrong item was ordered, the item doesn’t fit, or the item is simply unwanted. The returned item must be brand new.
Contact Information for ELS27 OBDII Support
For questions or concerns regarding your ELS27 OBDII, reach out via email at [email protected]. Support is available 24/7. If an immediate response isn’t received, leave a detailed message, and a representative will contact you as soon as possible.
Important Ordering Information for ELS27 OBDII
When ordering your ELS27 OBDII, ensure accurate contact information is provided, including a valid telephone number and complete shipping address. This is crucial for successful delivery. Customers from Brazil are also required to provide their Customs ID.
