DJI drone users have reported a frustrating issue: forced log off from the remote controller after a period without internet connectivity. This problem renders the drone unusable in areas without mobile or internet access, hindering its intended purpose, especially for professionals relying on drones for work in remote locations. This has led some users to consider alternatives like Autel drones, which reportedly do not have this limitation.
One user shared their experience on a DJI forum, confirming that the RC Pro logs off after a certain time even with continuous internet access. The standard RC, however, remained logged in. This inconsistency highlights the problem’s complexity. DJI has not provided an official explanation for this forced log off, leaving users without a solution.
The lack of internet connectivity in many remote areas, particularly in countries like Australia, makes this issue a significant drawback for users who need to operate their drones in these locations. One user described this as a “serious fuck up,” emphasizing the frustration and inconvenience it causes. The user outlined two options faced by their brother, who encountered this problem: return the DJI drone and lose money on accessories, or keep the drone and purchase an Autel drone without this limitation.
Ultimately, the user’s brother chose to switch to an Autel drone, enabling him to continue his work uninterrupted. This highlights the potential for Autel to gain market share by addressing the needs of users frustrated with DJI’s forced log off issue. Autel’s apparent lack of this limitation positions it as a reliable alternative for professionals requiring consistent drone operation in areas with limited internet access. The need for a reliable solution emphasizes the importance of ongoing firmware updates like the Autel Starlink Firmware Update to address potential issues and improve user experience. While we don’t have confirmation if the Autel Starlink firmware update specifically addresses a similar log off issue, it underscores the importance of manufacturers prioritizing consistent performance and user needs through regular updates.
