Autel Robotics is committed to providing top-tier customer service and support. Beyond standard warranties, Autel Robotics Care offers comprehensive protection plans for your drone, safeguarding your investment against damage or loss resulting from accidents or normal use. This guide outlines the different Autel Robotics Care plans available, their benefits, and how they provide peace of mind for drone pilots.
Autel Robotics Care Plans: Basic vs. Ultimate
Autel Robotics Care offers two primary plan options: Basic and Ultimate. Each caters to different needs and budgets, ensuring a suitable level of protection for every drone owner.
Autel Robotics Care Basic
The Basic plan provides low-cost replacement options for your drone. This plan is ideal for recreational users and those seeking affordable protection against accidental damage. Key features of the Basic plan include:
- Low-Price Replacements: Receive up to two low-cost replacements within the first year of coverage.
- Extended Warranty for Accessories: Enjoy an extended one-year warranty on major accessories (excluding batteries).
- Two-Year Option: Opt for a two-year plan that offers two low-cost replacements in the first year and one in the second year, plus the extended warranty on accessories.
- Water Ingress Coverage: Even water damage is covered under the low-price replacement benefit.
- Fast and Free Replacements: Benefit from expedited replacements and free two-way shipping in mainland China, North America, and Europe.
Autel Robotics Care Ultimate
The Ultimate plan provides comprehensive coverage through a deductible system, ensuring your drone is repaired or replaced without significant out-of-pocket expenses. This plan is designed for professional users and those requiring maximum protection for their investment. Highlights of the Ultimate plan include:
- Deductible-Based Repair/Replacement: Repair or replacement costs are deducted from a pre-allocated pool of funds equivalent to the drone’s retail price at the time of purchase.
- Shared Coverage: Coverage can be shared across multiple drones purchased simultaneously, allowing for flexible allocation of resources.
- Extended Warranty for Major Components: Benefit from an extended warranty on major components, including the battery.
- Multi-Year Options: Choose from two or three-year coverage plans for long-term protection.
- Water Ingress Coverage: Water damage is covered under the deductible system.
- Fast and Free Replacements: Benefit from expedited replacements and free two-way shipping in mainland China, North America, and Europe.
Choosing the Right Autel Robotics Care Plan
The best Autel Robotics Care plan depends on individual needs and usage patterns. Consider the following factors when making your decision:
- Frequency of Use: Frequent flyers may benefit more from the Ultimate plan’s comprehensive coverage.
- Flying Environment: Pilots operating in challenging environments may require the added protection of the Ultimate plan.
- Budget: The Basic plan offers a more affordable entry point for those seeking essential protection.
- Professional vs. Recreational Use: Professional users relying on their drones for income may find the Ultimate plan’s comprehensive coverage indispensable.
Autel Robotics Care Renewal
Renewing your Autel Robotics Care plan is simple. Contact Autel customer service or visit Autelrobotics.com to purchase a renewal before your current coverage expires. Ensure you meet the renewal eligibility requirements.
Conclusion
Autel Robotics Care provides comprehensive protection options for your drone investment, ensuring peace of mind and minimizing financial risk. Choose the plan that best suits your needs and enjoy worry-free flying. For detailed information on specific plan benefits, coverage limitations, and eligibility requirements, visit the official Autel Robotics website.
