The Autel MS310, though discontinued, remains a popular OBDII code reader for its affordability and basic functionality. While Autel no longer provides official software updates for the MS310, understanding its previous update process and troubleshooting common issues can be helpful for current users. This guide addresses common questions related to the Autel MS310 and its software.
Understanding the Autel MS310 Update Process
The Autel MS310, like other Autel diagnostic tools, previously relied on software updates to expand vehicle coverage and improve functionality. These updates were typically accessed through Autel’s official website using a PC Suite application and an SD card. The process generally involved:
- Registration: Registering the MS310’s serial number on the Autel website.
- Downloading Updates: Downloading the latest software version to an SD card via the PC Suite.
- Installing Updates: Inserting the SD card into the MS310 and following the on-screen prompts to install the update.
Important Note: Autel no longer provides software updates for the MS310. Attempting to use update files from other Autel devices can damage the MS310.
Troubleshooting Common Autel MS310 Issues
Although updates are no longer available, users might still encounter issues with their MS310. Some common problems and potential solutions include:
SD Card Errors
If the MS310 displays an “SD card error” message, try these steps:
- Reinsert the SD Card: Carefully remove and reinsert the SD card. Ensure it’s properly seated in the slot.
- Try a Different SD Card: If possible, try using a different SD card formatted to FAT32. The MS310 might not be compatible with all SD card types or sizes. Consult your user manual for recommended SD card specifications.
Device Freeze or Errors
If the MS310 freezes or displays unknown errors:
- Reboot the Device: Try restarting the device by disconnecting and reconnecting the power supply.
Vehicle Communication Issues
If the MS310 can’t communicate with a vehicle:
- Check Connections: Verify that the OBDII cable is securely connected to both the vehicle’s OBDII port and the MS310.
- Vehicle Compatibility: Confirm that the MS310 is compatible with the vehicle’s make, model, and year. While it supports most OBDII-compliant vehicles after 1996 (US), 2006 (European), and 2009 (Asian), there might be exceptions.
Considering Alternatives to the Autel MS310
Since the MS310 is discontinued and no longer supported with updates, users might want to consider newer Autel models or alternatives from other manufacturers. These newer devices often offer:
- Wider Vehicle Coverage: Expanded compatibility with newer car models and systems.
- Advanced Functionality: More comprehensive diagnostic capabilities, including live data streaming, bi-directional control, and special functions.
- Regular Software Updates: Ongoing software updates to ensure compatibility and add new features.
Conclusion
While the Autel MS310 is no longer a supported product, understanding its software and troubleshooting processes can be beneficial for existing users. For those seeking broader vehicle coverage, advanced functionalities, and continued software support, exploring newer diagnostic tools is recommended. If you are experiencing persistent issues with your MS310, contacting a qualified automotive technician for assistance is advised.
