Setting up your Autel commercial EV charger involves a few key steps before it arrives. This guide outlines the necessary preparations, focusing on creating the required accounts for Autel Charge Cloud, Stripe, and Nayax (if applicable). Understanding these pre-installation requirements will ensure a smooth and efficient setup process for your Autel Charger Pin.
Pre-Installation Requirements for Your Autel EV Charger
Before your Autel charger arrives, setting up the necessary accounts is crucial for seamless operation and management. This involves three primary platforms: Autel Charge Cloud, Stripe, and potentially Nayax.
Autel Charge Cloud Account Setup
All Autel commercial chargers are managed through the Autel Charge Cloud. This platform allows you to monitor charger performance, manage user access, and track charging sessions. To get started:
- Registration: If you haven’t received your cloud account registration link, register your company details at https://autelenergy.us/pages/register. Allow 24-48 hours for account creation. Login credentials will be sent from [email protected]. Check your spam folder if you don’t receive them within 48 hours.
- Access: Once you receive your credentials, access your Autel Charge Cloud account at https://uscloud.autelenergy.com/. Bookmark this URL for easy future access. This is your central hub for managing your Autel charger pin.
Stripe Account for Payment Processing
Autel utilizes Stripe for payment processing within the Autel Charge app. This allows for seamless and secure transactions for EV drivers using your charging stations.
- Integration: Autel Charge Cloud integrates directly with Stripe. You’ll need to set up a Stripe account to receive payments for charging sessions. Stripe will deposit funds directly into your designated bank account.
- Setup: Detailed instructions for setting up your Stripe account within the Autel Charge Cloud are available in the provided documentation.
Nayax Account for On-Site Credit Card Payments (If Applicable)
For chargers equipped with a Point of Sale (POS) device, a Nayax account is required to facilitate on-site credit card payments.
- POS Integration: Nayax provides the hardware and software for processing credit card payments directly at the charging station. This offers an additional payment option for EV drivers.
- Account Creation: The Nayax account setup process can take 1-2 weeks due to U.S. Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
- Application: Download and complete the Nayax New Customer Signup form: Nayax New Customer Signup and email it to [email protected]. You can submit the form before receiving your POS device serial number(s). Provide the serial number(s) to your Nayax representative once you receive them. This allows Nayax to link your Autel charger pin to your payment processing system.
Conclusion
Completing these pre-installation steps ensures your Autel EV charger will be operational as soon as it arrives. By setting up your Autel Charge Cloud, Stripe, and Nayax (if needed) accounts beforehand, you’ll streamline the installation process and be ready to provide convenient and reliable charging services to EV drivers. Proper preparation ensures your Autel charger pin is ready to connect and charge.
