At Autel France, we understand that prompt and reliable shipping is crucial when you need professional automotive diagnostic tools like the Autel Autolink Al539b Obdii scanner. We are dedicated to ensuring your orders reach you swiftly and efficiently, no matter where you are located around the globe. This guide provides comprehensive information about our shipping process, helping you understand where your order ships from, delivery times, and more.
Where We Ship From & Delivery Estimates
To expedite delivery, your Autel order will be dispatched from the warehouse closest to your address. We utilize reputable postal services and premium couriers such as DHL, FedEx, UPS, DPD, and Royal Mail to ensure reliable delivery. Please refer to the table below to estimate the shipping location and delivery timeframe for your region.
| Your Address | Shipping Location | Estimated Delivery |
|---|---|---|
| United States/ Canada | CA, US | NJ, US |
| Europe | Germany | Germany |
| United Kingdom | Leicestershire, UK | Leicestershire, UK |
| Australia | Sydney, AU | Sydney, AU |
| Other Countries | HongKong | HongKong |
Shipping Costs – Free Worldwide
We are pleased to offer Free Worldwide Shipping on all orders. This allows you to get the Autel diagnostic tools you need without worrying about additional shipping fees, regardless of your location.
Shipment Processing Time
All orders are processed swiftly. We aim to process and dispatch orders within 12 hours (excluding weekends and holidays) after receiving your order confirmation email. Once your order is shipped, you will receive a notification email to keep you informed.
How to Track Your Order
Once your order has been shipped, you will receive an email notification from us containing a tracking number. You can use this tracking number to monitor the status of your shipment online. Please allow up to 48 hours for the tracking information to become available after you receive the shipping confirmation email.
International Duties and Taxes
For international orders, if your items are not shipped from a local warehouse within your country or region, you may be responsible for import duties. However, to minimize any potential import taxes, we will decrease the declared value of the shipment.
For more detailed information regarding import taxes, please visit Import Duty (example link).
Returns, Refunds, and Exchanges
We offer a 30-Day Returns Service after delivery. If you are not completely satisfied with your purchase, including the Autel AutoLink AL539B, or if you change your mind, please contact us to request a return shipping address. Items must be returned in their original packaging for a full refund.
For comprehensive details about our return policy, please visit our Return Policy (example link).
We are committed to providing a seamless and satisfactory shipping experience for all our customers at autelfrance.com.
